Linda Bush leverages 13 years of increasing management responsibility at IBM and 26 years developing all levels of leadership from senior executives to supervisors across industries:
Special expertise in designing & delivering customized experiential leader and team development for global leadership teams
Coaches senior leaders during significant organization-wide change
Conducts senior leadership teams’ decision-making & project planning events, saving significant time & expense while galvanizing team members bonds e.g., revenue growth of $7 million and expense reduction of $250,000 annually
Designs & delivers targeted, practical supervisory training Skilled at training trainers/facilitators for global strategic training initiatives
Facilitates executive planning off-sites for vision/mission/values/goals and galvanizes commitment to excellence
Certified to deliver over 60 Wilson Learning Worldwide programs in leadership effectiveness and sales effectiveness in over 23 countries in audiences such as business owners, vice presidents,general managers, middle management, project managers, sales managers, call centers and sales force.
Mastery coach certified
Led the training implementation of a sales effectiveness project for inbound sales call centers in two Fortune 500 companies resulting in a revenue increase of 30% – 40% per call.
Faculty member since 2007 and ongoing of a sales and leadership effectiveness project for a technology company in a Fortune 1000 company in the US and Latin America. Impact evaluation for the project is more than $400K revenue increase on a yearly basis as a result of increase in consultative selling skills.
Account manager and project manager for a global program implementation of negotiation skills for a client in the manufacturing industry in North America and South America with emphasis on their procurement organization.
Led a risk minimization project for all tender types in a Fortune 500 retail company. Resulted in 15% cost savings in the first year and 30% in subsequent years.
Mr. DiCaprio is Founder and President of Strategic Action Group, a management consulting firm specializing in organizational development and training. A Business Partner of Wilson Learning Worldwide, S.A.G. provides integrated organizational effectiveness processes in Training and Human
Resources Development, Continuous Improvement, and Organizational Behavior.
Since 1972, Mr. DiCaprio’s professional background has focused on Operations Management, Organization and Sales Development, Leadership, and Continuous Improvement Management.
Prior to S.A.G. he was President and General Manager of South Shore Broadcasting, owning and operating two radio stations in the greater Montreal area. Within two years, he doubled sales, tripled listenership, and achieved three times the earnings of the previous five years.
Mr. DiCaprio has designed, developed and delivered numerous training programs in various industries. He is fluent in three languages (French, English and Italian) and has much international business experience. Additionally, he has authored several articles relating to sales, customer service, and leadership and is the author of the French version of the Wilson Learning publication entitled, “Win-Win Selling”, or “Vendre Gagnant-Gagnant”. Besides facilitating and consulting, Mr. DiCaprio is highly skilled in designing and writing customized curriculum for his clients.
Mr. Anthony Pacifico has worked closely with Fortune 500 companies as well as many smaller organizations throughout the U.S.
His work has also led him to conduct sessions and consulting in Germany, Italy, Spain and Indonesia for varied international audiences.
He has helped sales managers and sales representatives in a variety of industries achieve their sales goals and objectives through the facilitation of sales development workshops as well as through consulting with senior sales managers and sales representatives.
He has also designed and customized sales development workshops, focusing on meeting specific client needs and expectations.
Mr. Pacifico’s specialty is helping people and organizations realize their true potential and take full advantage of their talents and abilities. By helping people understand themselves and others’ more, he is able to improve personal and organizational effectiveness for his clients
Dave Fosburgh’s excellent client relations skills and extensive experience in all aspects of project management, instructional
design, development, and training delivery continue to earn him high marks with clients.
Over the past 15 years, Dave has received accolades from clients as he collaborates with clients’ internal departments to customize course materials to clients’ products, issues, and challenges; with the goal of improving human performance and business results.
Dave facilitates Virtual and ILT programs, conducts needs analyses, designs, develops, and oversees the
implementation of customized training and consulting solutions for Fortune 500 and Global 100 clients.
The types of clients Dave has focused on include: wireless telecommunication, banking, document services, cable, gas and electric,
pharmaceutical, engineering, manufacturing, non-profits, vacation club ownership and retail and service industries.
He has been in the human performance improvement industry since 1989. During the 1990’s Dave was a Business Solutions Consultant and
Project Manager/Instructional designer in Minneapolis, MN, and Orlando, FL.
Global Experience: Canada, U.S., Central America, Commonwealth of Puerto Rico, and Switzerland.
Andrea Elliott brings 10 years of organizational behavior experience to her clients. Her background is in human resources, where she obtained the distinction ofProfessional of Human Resources (PHR)
She began her career as an HR generalist for a large retailer, working in their distribution segment. After finding that she preferred the organizational areas of attracting and retaining talent through strong selection and educational processes, she parlayed her knowledge
of employee psychology into the sales field. Andrea prides herself on providing engaging learning experience to her client groups.
As a workshop leader, Andrea excels in helping the participants make useful connections from the workshop content to their professional and personal lives. Her consultative style, easy manner and humor put the participants at ease, and then she challenges them to open their minds to creative adult learning.
Since 1989, Zain Ali has progressively moved into higher leadership roles in the areas of operations, consulting, information technology and sales.
Leveraging his background as an engineer, Zain has served in leadership capacities with various companies as a Chief Operating Officer, Chief Information Officer, Sales Director and VP in Consulting and Information Technology in companies such as Bombardier, Accenture, Wipro, Hackett Group, and Global 360.
Since 2009 Zain has served as the Founder and Managing Partner for Sunbonn Partners, with focus on providing learning, consulting and technology for positive impact and measurable results.
His clients benefit from his approach: close and continuous communication, a deep understanding of needs, and unique solutions shaped for the unique requirements of each client.
Zain has been a speaker on several occasions on varying topics including Keynote speaker for some of the partners, presentations at Oracle World, Sapphire and regular lectures at Southern Methodist University (SMU) and University of North Texas (UNT)
Ms. Keri Stewart brings a strong hybrid background of 25+ years of sales and 10+ years of training and coaching experience to her clients. Ms. Stewart translated her selling expertise into a career of helping employees be more productive, effective and engaged.
Keri’s background melds decades of experiences as a commissioned sales professional of tangible, intangible services, sales management, business ownership, facilitation, coaching and consulting. Sales track records were either #1 or #2 in the companies with whom she worked
Since 2004, she has been training and coaching within organizations; developing leaders and new supervisors or managers, polishing presenters for maximal persuasion and implementing sales and customer service training programs.
Julie is the founder and president of Action-Strategies-By-Design and has almost 30 years of professional experience in training, coaching, consulting, management, operations and marketing. She has taught at the University of Texas at Austin and Incarnate Word College in San Antonio. Julie has trained hundreds of professionals in strategic planning, customer relations, sales, communication skills, team management and leadership concepts.
In working with clients, Julie brings to the table not only her expertise in strategic direction, operations, marketing and leadership but also her acute understanding of human behavior and interaction. It is Julie’s goal to assist companies to improve communication, working relationships and processes at all levels of the organization in order to improve overall performance and bottom-line results.